Free Claims Guide
What To Do After a Hail Storm
A step-by-step guide for Colorado homeowners and auto owners — from the moment the storm passes to the day your claim is closed.
Important: Most Colorado homeowner policies require you to report storm damage within a reasonable time — typically 30 to 60 days. Do not wait. Document damage now even if you are not sure you will file a claim.
Step 1 — Immediately After the Storm (First 24 Hours)
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1
Stay safe first. Do not go on the roof while it is wet or while lightning is still in the area. Wait for the storm to fully pass.
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2
Do a quick visual inspection from the ground. Look for obvious damage: dented gutters, broken windows, damaged siding, or debris on the roof. Note the time and date of the storm.
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3
Photograph and video everything. Use your phone to document all visible damage before anything is cleaned up or repaired. Include wide shots and close-ups. Photograph hailstones next to a ruler or coin for size reference.
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4
Protect against further damage. If there are broken windows or holes in the roof, cover them with tarps or plywood. Keep receipts — temporary repairs are typically reimbursable.
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5
Call your insurance agent. Contact RightQuote at (719) 591-2036 or your carrier directly. We can help you decide whether to file and walk you through the process.
Step 2 — Documentation Checklist
Gather as much of this as possible before your adjuster visit.
- Date, time, and approximate duration of the storm
- Photos and video of all exterior damage (roof, gutters, siding, windows, AC unit, fencing)
- Photos of hailstones with size reference (coin, ruler)
- Photos of interior damage if any (water intrusion, ceiling stains)
- Receipts for any emergency / temporary repairs
- Your insurance policy number and carrier contact info
- A written list of damaged personal property (for contents claims)
- Estimates from at least two licensed contractors
- Weather service records confirming the storm (weather.gov or Tomorrow.io)
Step 3 — Do's and Don'ts
DO
- File promptly — do not wait weeks
- Get multiple contractor estimates
- Ask your adjuster to explain every line item
- Request a re-inspection if you disagree
- Keep copies of all correspondence
- Ask about Replacement Cost vs. ACV
- Check your deductible before deciding to file
DON'T
- Sign anything from a storm chaser contractor before talking to your agent
- Let a contractor file the claim on your behalf
- Make permanent repairs before the adjuster visits
- Accept a settlement without reviewing it
- Assume your claim will raise your rates (it may not)
- Ignore small damage — it can worsen over time
Hail Size Reference — What It Means for Your Property
| Size |
Comparison |
Typical Damage |
Severity |
| ¼" – ½" |
Pea to marble |
Minimal; may dent soft metals (gutters, AC fins) |
Minor |
| ¾" |
Penny |
Dented gutters, possible soft-metal siding damage; NWS "severe" threshold |
Watch |
| 1" |
Quarter |
Roof shingle bruising, cracked skylights, vehicle dents |
Moderate |
| 1¼" |
Half dollar |
Significant shingle damage, broken windows, vehicle body damage |
Significant |
| 1½" – 2" |
Ping pong to egg |
Severe roof damage, broken windows, major vehicle damage |
Severe |
| 2"+" |
Baseball and larger |
Structural damage, total roof replacement likely, vehicle totals |
Extreme |
Key Contacts
Your Agent
RightQuote
(719) 591-2036
info@rqthatswho.com
Storm Reports
weather.gov
Local storm reports & NWS warnings
CO Division of Insurance
(303) 894-7499
File a complaint or get help with a denied claim