Commercial Insurance Reference

Every Business Coverage,
Explained.

From a basic BOP to a complex commercial umbrella program — this is the plain-English guide to every major commercial insurance coverage type, who needs it, and what it actually does.

20+ Coverage TypesPlain-English ExplanationsIndependent & Unbiased

Why Commercial Insurance Is More Complex Than Personal Lines

Personal insurance — home, auto, life — is relatively standardized. Commercial insurance is not. A restaurant, a software company, a contractor, and a medical practice all face fundamentally different risks, and the insurance market has developed specialized products to address each one.

The result is a large menu of coverage types that can be combined, layered, and customized into a program that fits your specific business. Understanding what each piece does — and what it does not do — is the foundation of building a program that actually protects you.

This guide covers every major commercial coverage type in plain English. Use the navigation to jump to any coverage, or read straight through to understand how the pieces fit together.

Foundational

General Liability (GL)

GLOccurrence Form

The foundation of every commercial insurance program.

What It Is

General Liability insurance protects your business against third-party claims of bodily injury, property damage, and personal/advertising injury arising from your business operations, products, or premises. It is the most fundamental commercial coverage and is required by most commercial leases and client contracts.

Who Needs It

Every business that interacts with customers, clients, vendors, or the public. If someone can be injured on your premises, by your product, or as a result of your work, you need GL coverage.

What It Covers

Bodily injury to third parties (slip-and-fall on your premises, injury caused by your work); property damage to third-party property; personal and advertising injury (libel, slander, copyright infringement in your ads); medical payments to injured parties regardless of fault; legal defense costs.

What It Excludes

Your own employees' injuries (covered by Workers' Comp); professional errors and omissions (covered by E&O/Professional Liability); intentional acts; auto liability (covered by Commercial Auto); pollution (covered by Pollution Liability); cyber incidents (covered by Cyber Liability).

Typical limits: $1M per occurrence / $2M aggregate is the most common starting point. High-risk industries or large contracts may require $2M/$4M or higher.

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Business Owners Policy (BOP)

BOPOccurrence Form

GL + Commercial Property bundled for small businesses.

What It Is

A Business Owners Policy bundles General Liability and Commercial Property coverage into a single, discounted policy designed for small to mid-size businesses. Most BOPs also include Business Interruption coverage, which pays your lost income and ongoing expenses if a covered loss forces you to temporarily close.

Who Needs It

Small to mid-size businesses that own or lease a physical location, have business personal property (equipment, inventory, furniture), and need GL coverage. BOPs are not available for all industries — high-risk businesses (contractors, manufacturers) typically need standalone GL and Commercial Property policies.

What It Covers

Everything in a standalone GL policy; your building (if owned) or tenant improvements; business personal property (equipment, inventory, furniture); business interruption (lost income + ongoing expenses during a covered closure); extra expense coverage.

What It Excludes

Professional liability; workers' compensation; commercial auto; flood and earthquake (available as endorsements or separate policies); employee dishonesty (available as an endorsement).

Typical limits: Property limits should equal the replacement cost of your building and contents. GL limits typically start at $1M/$2M.

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Property

Commercial Property Insurance

CPOccurrence Form

Protects the physical assets your business depends on.

What It Is

Commercial Property insurance covers your business's physical assets — buildings, equipment, inventory, furniture, and fixtures — against covered perils like fire, theft, vandalism, and certain weather events. It can be written on a named-perils basis (covers only listed perils) or an open-perils/special-form basis (covers all perils except those specifically excluded).

Who Needs It

Any business that owns or leases a physical location, owns equipment or inventory, or has tenant improvements in a leased space. If a fire, theft, or covered event would cause significant financial hardship, you need Commercial Property coverage.

What It Covers

Buildings (if owned); business personal property (equipment, inventory, furniture, fixtures); tenant improvements and betterments; business income and extra expense (often included or available as an endorsement); newly acquired property.

What It Excludes

Flood (requires a separate NFIP or private flood policy); earthquake (available as an endorsement or separate policy); normal wear and tear; mechanical breakdown; intentional damage.

Typical limits: Should equal the full replacement cost of covered property — not market value. Underinsurance is one of the most common and costly mistakes in commercial property.

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Business Personal Property (BPP)

BPPOccurrence Form

Everything inside the building that is not the building.

What It Is

Business Personal Property coverage — sometimes called Contents coverage — protects the movable assets your business owns: computers, equipment, inventory, furniture, tools, and supplies. It is typically included within a Commercial Property or BOP policy but can also be written as a standalone coverage.

Who Needs It

Any business with equipment, inventory, or furnishings that would be costly to replace. This is especially important for businesses with high-value equipment (medical, dental, manufacturing) or significant inventory.

What It Covers

Computers and electronics; office furniture and fixtures; inventory and stock; tools and equipment; leasehold improvements; property of others in your care, custody, or control (subject to limits).

What It Excludes

Vehicles (covered by Commercial Auto); property in transit beyond a short distance from premises (covered by Inland Marine); money and securities (covered by a Crime policy); flood and earthquake.

Typical limits: Should reflect the full replacement cost of all business personal property at the covered location.

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Inland Marine Insurance

IMOccurrence Form

Coverage for property on the move.

What It Is

Despite the name, Inland Marine has nothing to do with boats. It covers property that moves — equipment in transit, tools at job sites, contractor's equipment, fine art, medical equipment, and other high-value or mobile property that a standard Commercial Property policy does not adequately cover.

Who Needs It

Contractors who move tools and equipment between job sites; businesses that ship or transport valuable goods; companies with specialized equipment that travels; photographers, videographers, and production companies; medical and dental practices with portable equipment.

What It Covers

Contractor's equipment and tools; equipment in transit; installation floaters (materials and equipment being installed); fine arts and valuable items; electronic data processing equipment; accounts receivable records.

What It Excludes

Ocean cargo (covered by Ocean Marine); property at a fixed location (covered by Commercial Property); vehicles (covered by Commercial Auto); wear and tear.

Typical limits: Varies widely by the type and value of property being covered. Scheduled items should be listed at replacement cost.

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Lessors Risk Only (LRO)

LROOccurrence Form

Property liability coverage for building owners who lease to tenants.

What It Is

Lessors Risk Only (LRO) is a commercial property liability policy designed for building owners who lease their property to tenants and do not occupy or operate a business out of the space themselves. It covers the landlord's liability exposure arising from the leased premises — for example, if a tenant's customer is injured on the property and sues the building owner.

Who Needs It

Commercial real estate investors, property owners, and landlords who lease retail, office, warehouse, or mixed-use space to tenants and do not conduct their own business operations at the location. If you own the building but a tenant runs the business inside it, LRO is typically the right coverage form.

What It Covers

Premises liability (bodily injury and property damage claims arising from the leased property); personal and advertising injury; medical payments; products-completed operations (limited); legal defense costs.

What It Excludes

Property damage to the building itself (requires a separate Commercial Property policy); tenant's own business operations and liability (tenant needs their own GL policy); professional liability; pollution; intentional acts.

Typical limits: $1M per occurrence / $2M aggregate is the most common starting point. Higher limits are available and often required by lenders or lease agreements. An umbrella policy can extend limits cost-effectively.

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Auto

Commercial Auto / Business Auto

CAOccurrence Form

Liability and physical damage for vehicles used in your business.

What It Is

Commercial Auto insurance covers vehicles owned, leased, or regularly used by your business. Personal auto policies explicitly exclude business use beyond commuting — if you or your employees use vehicles for business purposes and a personal auto policy is in place, you may have no coverage for a business-related accident.

Who Needs It

Any business that owns vehicles; any business where employees regularly drive their own vehicles for work purposes (beyond commuting); delivery businesses; contractors; service businesses with mobile workers.

What It Covers

Liability for bodily injury and property damage caused by a covered vehicle; physical damage (collision and comprehensive) for owned vehicles; medical payments; uninsured/underinsured motorist coverage; hired auto liability (vehicles you rent or borrow for business).

What It Excludes

Personal use of business vehicles (gray area — discuss with your agent); pollution from a vehicle (may require a separate endorsement); loading and unloading liability (may require a separate endorsement).

Typical limits: $1M combined single limit is common for most businesses. Higher limits are available and recommended for businesses with significant auto exposure.

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Non-Owned & Hired Auto

NOHAOccurrence Form

Covers vehicles you use but do not own.

What It Is

Non-Owned and Hired Auto (NOHA) coverage fills a critical gap: it covers your business's liability when employees use their personal vehicles for work, or when you rent or borrow a vehicle for business purposes. Without it, your business has no auto liability coverage for these situations.

Who Needs It

Any business where employees occasionally drive their personal vehicles for work (running errands, making deliveries, visiting clients). Also essential for businesses that rent vehicles for business travel. This is one of the most commonly overlooked coverages in small business insurance.

What It Covers

Your business's liability if an employee causes an accident while driving their personal vehicle for work; your business's liability for rented or borrowed vehicles; defense costs for covered claims.

What It Excludes

Physical damage to the non-owned or hired vehicle itself (the employee's personal auto policy or the rental company's coverage applies); bodily injury to the employee driving the vehicle.

Typical limits: Typically written as part of a Commercial Auto policy or as an endorsement to a GL or BOP policy. Limits mirror the underlying auto policy.

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Liability

Workers' Compensation

WCOccurrence Form

Required in most states the moment you hire your first employee.

What It Is

Workers' Compensation insurance covers medical expenses, lost wages, and rehabilitation costs for employees who are injured or become ill as a result of their work. In exchange, employees give up the right to sue their employer for workplace injuries (the 'exclusive remedy' doctrine). Workers' Comp is mandatory in most states for businesses with one or more employees.

Who Needs It

Any business with employees. Requirements vary by state — some states exempt very small employers or certain industries, but the penalties for non-compliance (fines, stop-work orders, personal liability for claims) are severe. Even if not legally required, carrying Workers' Comp protects both your employees and your business.

What It Covers

Medical treatment for work-related injuries and illnesses; lost wages during recovery (typically 60–70% of pre-injury wages); permanent disability benefits; death benefits to surviving dependents; employer's liability (Part B) — covers lawsuits by employees who fall outside the exclusive remedy doctrine.

What It Excludes

Injuries sustained while commuting (generally); injuries caused by intoxication or intentional self-harm; independent contractors (though misclassification is a major audit risk); injuries outside the scope of employment.

Typical limits: Benefits are set by state statute. Employer's Liability limits (Part B) typically start at $100K/$500K/$100K.

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Professional Liability / E&O

E&OClaims-Made Form

Protects you when your professional advice or services cause a client financial harm.

What It Is

Professional Liability insurance — also called Errors & Omissions (E&O) — covers claims that your professional services, advice, or failure to perform caused a client financial harm. General Liability does not cover professional errors; E&O fills that gap. It is almost always written on a claims-made basis.

Who Needs It

Any business that provides professional services, advice, or expertise for a fee: consultants, accountants, attorneys, architects, engineers, IT professionals, insurance agents, real estate agents, financial advisors, marketing agencies, staffing firms, and many others. Many client contracts require it.

What It Covers

Claims that your professional services caused a client financial loss; errors, omissions, or negligent acts in the performance of professional services; defense costs (even for groundless claims); settlements and judgments up to policy limits.

What It Excludes

Bodily injury and property damage (covered by GL); intentional fraud or criminal acts; claims arising from work performed before the policy's retroactive date; claims reported after the extended reporting period (tail coverage) expires.

Typical limits: $1M per claim / $1M aggregate is a common starting point. Technology and financial services firms often carry $2M or higher.

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Cyber Liability Insurance

CyberClaims-Made Form

First- and third-party coverage for data breaches and cyber attacks.

What It Is

Cyber Liability insurance covers the costs of a data breach or cyber attack — both your own first-party costs (notification, forensics, credit monitoring, ransomware response) and third-party liability (lawsuits from affected customers or business partners). Standard GL and property policies explicitly exclude cyber incidents.

Who Needs It

Any business that stores customer data (names, emails, payment information, health records, Social Security numbers); any business that relies on computer systems to operate; any business that processes credit card payments. Cyber is no longer optional for businesses of any size — small businesses are disproportionately targeted because they often have weaker defenses.

What It Covers

First-party: data breach response costs (forensics, notification, credit monitoring, PR); ransomware payments and recovery; business interruption from a cyber event; data restoration costs. Third-party: liability to customers and partners whose data was compromised; regulatory fines and penalties; PCI-DSS fines.

What It Excludes

Bodily injury and property damage from a cyber event (gray area — discuss with your agent); acts of war and nation-state attacks (increasingly contested); intentional acts; pre-existing known vulnerabilities.

Typical limits: $1M is a common starting point for small businesses. Healthcare, financial services, and businesses with large customer databases often carry $5M or more.

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Employment Practices Liability (EPLI)

EPLIClaims-Made Form

Covers claims by employees alleging wrongful employment practices.

What It Is

Employment Practices Liability Insurance covers claims by current, former, or prospective employees alleging wrongful employment practices — discrimination, harassment, wrongful termination, retaliation, failure to promote, and similar claims. These claims are excluded from General Liability policies and are among the most common and costly lawsuits businesses face.

Who Needs It

Any business with employees. EPLI claims can arise from a single employee or a class of employees, and defense costs alone can be devastating even when the claim is ultimately dismissed. The risk increases with the number of employees, but even very small employers face significant EPLI exposure.

What It Covers

Discrimination claims (race, sex, age, disability, religion, national origin); sexual harassment claims; wrongful termination; retaliation; failure to promote; hostile work environment; third-party harassment (claims by customers or vendors against your employees); wage and hour violations (limited — check policy).

What It Excludes

Bodily injury (covered by GL or Workers' Comp); intentional criminal acts; ERISA violations; wage and hour claims (often excluded or sublimited — a significant gap); claims arising from events before the retroactive date.

Typical limits: $1M per claim / $1M aggregate is a common starting point. Larger employers or those in high-risk industries often carry $2M or more.

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Directors & Officers (D&O)

D&OClaims-Made Form

Protects the personal assets of your leadership team.

What It Is

Directors & Officers insurance protects the personal assets of a company's directors, officers, and senior managers against claims that they made decisions that harmed the company, its shareholders, employees, or other stakeholders. Without D&O, a lawsuit against a director or officer can reach their personal savings, home, and retirement accounts.

Who Needs It

Any company with a board of directors or officers — including nonprofits, private companies, and startups. D&O is often required by investors as a condition of funding. It is also important for any company that has taken on outside investment, has significant debt, or operates in a regulated industry.

What It Covers

Side A: covers directors and officers directly when the company cannot indemnify them; Side B: reimburses the company when it indemnifies its directors and officers; Side C (Entity Coverage): covers the company itself for securities claims. Defense costs, settlements, and judgments.

What It Excludes

Fraud and intentional criminal acts (coverage applies until a final adjudication of fraud); bodily injury and property damage (covered by GL); claims covered by other policies (EPLI, E&O); prior known claims.

Typical limits: $1M–$5M is common for private companies. Public companies and those with significant investor exposure often carry $10M or more.

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Commercial Umbrella Insurance

CUOccurrence Form

Excess liability that sits above your underlying policies.

What It Is

A Commercial Umbrella policy provides additional liability limits above your underlying GL, Commercial Auto, and Employers' Liability (Workers' Comp Part B) policies. When a claim exhausts your underlying limits, the umbrella picks up where they leave off. It is one of the most cost-effective ways to significantly increase your total liability protection.

Who Needs It

Any business with significant liability exposure — contractors, manufacturers, businesses with large fleets, businesses with high foot traffic, and any business where a single catastrophic claim could exceed underlying policy limits. Also required by many large commercial contracts and government contracts.

What It Covers

Excess limits above underlying GL, Commercial Auto, and Employers' Liability; some umbrellas also provide 'drop-down' coverage for claims not covered by underlying policies (check your policy carefully); defense costs above underlying limits.

What It Excludes

Professional liability (E&O); cyber liability; EPLI; D&O; pollution (unless specifically endorsed); claims not covered by any underlying policy (unless the umbrella has drop-down provisions).

Typical limits: $1M–$10M is common. Large contractors, manufacturers, and businesses with significant auto fleets often carry $25M or more in total umbrella/excess layers.

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Product Liability

ProdLOccurrence Form

Covers claims that your product caused bodily injury or property damage.

What It Is

Product Liability coverage protects your business against claims that a product you manufactured, distributed, or sold caused bodily injury or property damage. It is typically included within a General Liability policy as 'Products-Completed Operations' coverage, but businesses with significant product exposure may need higher limits or standalone coverage.

Who Needs It

Manufacturers, distributors, wholesalers, and retailers of physical products. Even businesses that did not manufacture a product can be sued as part of the distribution chain. Food and beverage businesses, supplement companies, and businesses that import products from overseas face particularly high product liability exposure.

What It Covers

Bodily injury caused by a defective product; property damage caused by a defective product; defense costs; recall-related liability (limited — product recall insurance is a separate coverage); completed operations (injury or damage caused by work you completed).

What It Excludes

Recall costs (covered by Product Recall insurance); damage to the product itself (covered by Commercial Property); intentional product tampering; products excluded by endorsement.

Typical limits: Included in GL at $1M/$2M for most businesses. Manufacturers and distributors with significant product exposure often carry higher limits or standalone products liability policies.

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Specialty

Pollution Liability

PLClaims-Made Form

Covers cleanup costs and third-party claims from pollution events.

What It Is

Pollution Liability insurance covers bodily injury, property damage, and cleanup costs arising from pollution events — both sudden/accidental releases and gradual pollution conditions. Standard GL policies contain absolute pollution exclusions that eliminate coverage for virtually all pollution-related claims.

Who Needs It

Contractors (especially those working with hazardous materials, underground storage tanks, or on contaminated sites); environmental consultants; manufacturers; dry cleaners; auto repair shops; fuel dealers; property owners with known or potential contamination; any business that handles, stores, or transports hazardous materials.

What It Covers

Third-party bodily injury and property damage from pollution; cleanup and remediation costs; legal defense; transportation pollution (for businesses that transport hazardous materials); contractor's pollution liability (for work-site pollution events).

What It Excludes

Intentional pollution; known pre-existing conditions (unless specifically endorsed); nuclear contamination; war.

Typical limits: Varies widely by industry and exposure. $1M–$5M is common for contractors; environmental consultants and property owners with significant exposure may carry more.

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Garagekeepers Liability

GKOccurrence Form

Covers customer vehicles in your care, custody, or control.

What It Is

Garagekeepers Liability covers damage to customers' vehicles while they are in your care, custody, or control — at your shop, lot, or facility. Standard GL policies exclude damage to property in your care, custody, or control, which means auto repair shops, dealerships, parking lots, and valet services have a significant coverage gap without it.

Who Needs It

Auto repair shops; auto dealerships; body shops; parking lots and garages; valet services; towing companies; car washes; any business that takes possession of customer vehicles.

What It Covers

Damage to customer vehicles caused by collision, fire, theft, vandalism, or weather while in your care; legal liability coverage (pays only if you are legally liable) and direct primary coverage (pays regardless of fault — the preferred form) are both available.

What It Excludes

Damage to your own vehicles (covered by Commercial Auto); theft by your employees (covered by a Crime policy); mechanical breakdown; wear and tear.

Typical limits: Should reflect the maximum value of customer vehicles on your premises at any one time. Dealerships and high-end repair shops may need $1M or more.

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Sexual Abuse & Molestation (SAM)

SAMClaims-Made Form

Critical coverage for organizations working with vulnerable populations.

What It Is

Sexual Abuse and Molestation coverage protects organizations against claims of sexual abuse, molestation, or inappropriate conduct by employees, volunteers, or contractors. Most GL policies either exclude SAM claims entirely or provide very limited coverage. This is a standalone coverage or endorsement that must be specifically added.

Who Needs It

Schools, daycares, and childcare centers; youth sports organizations; churches and religious organizations; camps and recreational programs; healthcare providers; social service organizations; any organization that works with children, elderly individuals, or other vulnerable populations.

What It Covers

Third-party claims of sexual abuse or molestation by employees, volunteers, or contractors; defense costs; settlements and judgments; crisis management expenses.

What It Excludes

Intentional criminal acts by the insured organization itself (as opposed to employees); claims arising from known prior incidents; claims outside the policy period.

Typical limits: $1M per occurrence / $3M aggregate is common for youth-serving organizations. Higher limits are available and recommended for larger organizations.

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Malpractice / Medical Professional Liability

MPLClaims-Made Form

E&O for healthcare providers.

What It Is

Medical Malpractice insurance — a form of Professional Liability specific to healthcare — covers claims that a healthcare provider's negligence, error, or omission caused patient harm. It is required for virtually all licensed healthcare providers and is almost always written on a claims-made basis.

Who Needs It

Physicians, surgeons, dentists, nurses, nurse practitioners, physician assistants, chiropractors, physical therapists, mental health professionals, pharmacists, and other licensed healthcare providers. Also required for healthcare facilities (hospitals, clinics, surgery centers).

What It Covers

Claims of negligent treatment, misdiagnosis, surgical errors, medication errors, failure to diagnose, and other professional errors; defense costs (including licensing board defense); settlements and judgments; tail coverage (extended reporting period) when a claims-made policy is not renewed.

What It Excludes

Intentional criminal acts; sexual misconduct (may require a separate endorsement); claims arising from work outside the scope of the insured's license; claims reported after the tail period expires.

Typical limits: State requirements and specialty vary widely. $1M/$3M is a common starting point for individual practitioners; hospitals and large practices carry significantly higher limits.

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Business Overhead Expense (BOE)

BOEOccurrence Form

Keeps your business running when you cannot.

What It Is

Business Overhead Expense insurance is a disability insurance product that pays your business's fixed overhead expenses — rent, utilities, employee salaries, loan payments — if you (the owner) become disabled and cannot work. It is distinct from personal disability income insurance, which replaces your personal income.

Who Needs It

Small business owners, sole proprietors, and professional practice owners (physicians, dentists, attorneys, accountants) whose businesses depend heavily on their personal ability to work. If your business would continue to incur fixed expenses even if you were unable to work, BOE coverage is worth serious consideration.

What It Covers

Fixed business overhead expenses during a period of disability: rent or mortgage payments; employee salaries and payroll taxes; utilities; equipment lease payments; professional fees (accounting, legal); loan interest payments.

What It Excludes

Your personal income (covered by personal disability income insurance); variable expenses that would decrease if you stopped working; expenses incurred after the benefit period ends; pre-existing conditions (subject to underwriting).

Typical limits: Benefit amounts are based on your actual monthly overhead expenses. Benefit periods typically range from 12 to 24 months.

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Crime & Fidelity Insurance

CrimeClaims-Made Form

Protect your business from theft, fraud, and employee dishonesty.

What It Is

Crime & Fidelity insurance covers financial losses your business suffers due to criminal acts — whether committed by employees, third parties, or outside criminals. It fills the gap left by commercial property policies, which typically exclude theft by employees and many fraud-related losses.

Who Needs It

Any business that handles cash, checks, securities, or client funds. Especially critical for financial services firms, nonprofits, retailers, healthcare organizations, and any company with employees who have access to company accounts or client assets.

What It Covers

Employee theft and embezzlement; forgery or alteration of checks and financial instruments; computer fraud and funds transfer fraud; robbery and burglary of money or securities on premises; extortion; social engineering fraud (impersonation scams that trick employees into wiring funds).

What It Excludes

Losses discovered after the policy period ends (most forms are discovery-based); indirect losses such as lost profits; inventory shortages without direct evidence of theft; losses covered under a separate cyber policy.

Typical limits: Limits range from $25,000 to several million dollars depending on the size of the business and the volume of funds handled. Financial institutions and government contractors often carry $1M or more.

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Surety & Performance Bonds

SuretyOccurrence Form

Guarantee your obligations — and win more contracts.

What It Is

A surety bond is a three-party agreement in which a surety company (the bond issuer) guarantees to an obligee (the party requiring the bond) that a principal (your business) will fulfill a specific obligation. Unlike insurance, a bond is a credit instrument — if a claim is paid, the surety seeks reimbursement from the principal.

Who Needs It

Contractors bidding on public or private construction projects; businesses required by state law to be licensed and bonded (plumbers, electricians, mortgage brokers, auto dealers); any company entering into a contract that requires a performance or payment guarantee.

What It Covers

Performance bonds guarantee a contractor will complete a project per contract terms. Payment bonds guarantee subcontractors and suppliers will be paid. License & permit bonds satisfy state or local licensing requirements. Bid bonds guarantee a contractor will honor their bid and provide performance/payment bonds if awarded the contract. Court bonds (judicial bonds) are required in certain legal proceedings.

What It Excludes

Surety bonds are not insurance — they do not absorb losses. The surety pays the obligee if the principal defaults, then recovers from the principal. Losses due to fraud by the obligee; claims beyond the bond penalty amount.

Typical limits: Bond amounts are set by the contract or licensing authority. Construction performance bonds typically equal 100% of the contract value. License bonds range from $5,000 to $75,000 depending on the state and trade.

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Concepts

Occurrence vs. Claims-Made

Policy Form

The most important policy form distinction in commercial insurance.

What It Is

Occurrence and claims-made are the two fundamental policy forms in commercial liability insurance. They determine when coverage applies — and understanding the difference is critical to avoiding gaps in your coverage.

Who Needs It

Every business buying liability insurance needs to understand this distinction. The wrong form — or a gap between forms — can leave you completely uninsured for a legitimate claim.

What It Covers

Occurrence form: covers claims arising from incidents that occurred during the policy period, regardless of when the claim is filed. If your policy was in force when the incident happened, you are covered — even if the claim is filed years later after the policy has expired. Claims-made form: covers claims that are both made and reported during the policy period (or extended reporting period). The incident must have occurred on or after the retroactive date, and the claim must be reported while the policy is active.

What It Excludes

Occurrence form: no tail coverage needed — the policy follows the incident date forever. Claims-made form: claims reported after the policy expires are not covered unless you purchase tail coverage (an Extended Reporting Period endorsement). Switching from claims-made to occurrence without tail coverage creates a gap.

Typical limits: GL and Commercial Auto are typically occurrence-form policies. E&O, Cyber, EPLI, D&O, and Malpractice are almost always claims-made. Workers' Comp is occurrence. Understanding which form applies to each policy in your program is essential.

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