Claims Prep Center

Wildfire damage claims guide

Partial losses are more common than total losses — and harder to document

Wildfire claims range from smoke damage to total loss. Partial losses are often underpaid because homeowners don't know what to document.

What to document

Photos and video of all exterior damage: siding, decking, fencing, outbuildings, landscaping

Interior smoke and ash damage — every room, every surface, including HVAC vents and ductwork

Air quality readings if available — document the smoke event with local AQI data

Receipts for any emergency protective measures you took (boarding windows, temporary fencing)

A room-by-room home inventory with estimated values for personal property

Additional living expenses receipts if you were displaced — hotel, meals, storage

What adjusters look for

Distinguishing direct fire damage from smoke and ash damage — coverage and valuation differ

Whether the dwelling limit is adequate to rebuild at current construction costs

Personal property documentation — adjusters will scrutinize high-value items without receipts or appraisals

Additional living expenses — carriers will want receipts and may dispute the duration

Common mistakes to avoid

Cleaning up smoke and ash damage before documenting it thoroughly — this destroys evidence

Underestimating the scope of smoke damage, which can penetrate walls, HVAC systems, and personal property

Not tracking every additional living expense from day one

Accepting the first settlement offer without verifying the rebuild cost estimate

Need help with a claim in progress?

The RightQuote team can review your claim situation, connect you with a public adjuster if needed, and make sure you're not leaving money on the table.

Frequently asked questions